Resale FAQs

Consignment Sale FAQs

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If you still have questions after reading this document, post them to the Resale Forum on Big Tent or email us at resale@fullhousemoms.com.

What can I sell?
You CAN sell:

  • Gently used children’s gear, furniture, toys, and clothing.
  • Gently used maternity clothing.

You CANNOT sell (and we will not accept):

  • Items that have been recalled—for example, any drop-side crib. Go to www.cpsc.gov to determine if an item has been recalled.
  • Heavily stained, outdated, or extremely worn clothing.
  • Car Seats.
  • Room Decor.

How much money will I earn? Your earnings are based on the amount of time you volunteer:

  • If you volunteer 16 hours, you make 100% of your total earnings.
  • If you volunteer 8 hours, you make 85% of your total earnings.
  • If you volunteer 4 hours, you make 70% of your total earnings.
  • If you do not volunteer, you make 50% of your total earnings.

What if I want to consign but can’t volunteer? We depend heavily on volunteers to ensure that our consignment events run smoothly and successfully. Helping with the consignment sale is also a great way to fulfill your volunteer commitment to FHM. However, if you cannot volunteer, you can send your spouse, partner, or even a friend. We also have a few publicity-related volunteer tasks that you can complete from home or on other dates. Please contact us if you’d like to discuss alternative volunteer possibilities.

How much does it cost to participate in the consignment sale?  To participate in the consignment sale, you pay a $10 registration fee, which is subtracted from your final earnings. If you register, but do not consign items, we will invoice you for the $10.

Can I transfer items to/from another consignment sale without having to retag?  We currently are not partnered with any of the local sales to allow transferring unless they use my consignment manager as well.

How do I register for the sale and create tags? For returning sellers:  If you registered for a previous consignment sale, go to www.myconsignmentmanager.com/fullhousemoms and click Login under Returning Sellers. You will enter the same user ID and password that you used for the last consignment sale.

For new sellers:  If you did not register for a prior FHM consignment sale, go to www.myconsignmentmanager.com/fullhousemoms and click Create User Account under New Sellers.

If you have questions about registration, email us at resale@fullhousemoms.com. You can now enter your items and print tags. To read instructions on entering and tagging your items, as well as chat with other consignors, join our Facebook Group. To contact us with further questions you can email us at resale@fullhousemoms.com.

How should I price my items? Price your items at a minimum of $1.00 and upwards, in 50¢ increments. While there is no guarantee that an item will sell, most consignors use the following guidelines:
Clothing:  As a general guideline, price used clothing at about 25% of the original retail price. Name brands sell for more than store and discount brands. You might price barely worn items higher than this guideline and items you want to sell quickly lower than this guideline.
Equipment:  Equipment typically sells for up to 50% of the retail price; however, the price is affected by the item’s condition, brand, and demand. Check Craigslist to see what price other people have set for the same equipment.
The following options that you can set while entering an item also affect pricing:

  • The Discount option means that if the item doesn’t sell by end of day on Saturday, it is automatically marked down to 50% of its original price beginning at 9:00 am on Sunday.
  • The Donate option means that if the item doesn’t sell by end of the sale (note that if Donate is selected, MyCM automatically discounts the item), it will be included in the Dollar Dash event on Sunday and the money raised with go to FHM Outreach or other local charities. All donations are shopped by Outreach Families first and then given to a local charity at the end of our events.

What type of paper should I use to print my tags?  You must use white cardstock, at least 65 lbs. in weight.
If you print on lightweight, colored or textured paper, we will ask you to reprint your tags. Lightweight paper falls off items; textured or dark paper prevents the scanner from recognizing the item.
Also make sure that the barcode is legible as the barcode is scanned when the item is sold and if it is not legible, this increases the amount of time it takes at the registers.

How should I prepare clothing, shoes, and accessories?  Clothing (except sets of onesies):  Hang clean clothes on hangers with the hook facing to the left (like a question mark). TIP: Individual clothing items or top/bottom clothing sets sell better than two identical outfits priced as one. Many of our shoppers do not have multiples and our parents of multiples know to check for matching/coordinating outfits. If you are preparing a set, be sure to secure all the items together and ensure that all the items are visible to the seller. Sets of onesies:  Place multiple onesies of the same size and style in one Ziploc® bag and tape the top of the bag closed. Accessories (socks, bibs, barrettes, etc.):  Place multiple items of the same style in one Ziploc bag or tag individual items. Cloth diaper covers:  Tag and do not place in bags. Shoes:  We accept only children’s shoes up to size 6. Clean all shoes and ensure they are in pristine condition. Put shoes in their original boxes or tie them together with the laces, string, or zip tie. Attach the tag to a label or other area where the tagging gun will not mar the shoe material. TIP: Using a zip tie to attach the tag to a shoelace or Velcro hole works well.

How do I attach tags to clothing on hangers? Tagging guns are preferred, but using safety pins to attach tags is fine as long as they are used on the tag or in the seam of the item.
Tag an area of the clothing least likely to show holes, such as the label at the back of the neck or seam under the arm. tag

How do I attach tags to Ziploc bags?  Tag stand-alone bags using a tagging gun, safety pin, or masking tape on two sides of the tag. Do not cover the bar code with tape, as it may interfere with the scanner reading the code. If the bagged item is an accessory to another item, attach the bag securely to the main item.

Where can I get a tagging gun and hangers?  You can also purchase inexpensive tagging guns at Portland Store Fixtures at 110 SE Main (www.portlandstorefixtures.com) or Grand and Benedicts at 301 NE 2nd Ave. (www.grand-benedicts.com). You can often get free children’s hangers from Old Navy and other children’s clothing stores. Call ahead before you go, however, as not all stores give out free hangers. The Carter’s outlet store in Woodburn and Troutdale usually has a large number of free hangers. You can also purchase inexpensive hangers from the Dollar Store and Target. When you come to pick up your unsold items at the end of the consignment sale, you can also pick up hangers from the hanger bin for future use. We can’t guarantee you’ll get your original hangers back or the same number of hangers that you brought in.

How should I prepare my toys, furniture, and gear for the sale?  Make sure that all items are clean and in very good condition, with no significant missing parts. You must install working batteries in all items that require batteries so that buyers can test the products. You can find inexpensive batteries at stores like Dollar Tree and IKEA. Small items (such as Matchbox cars):  Place in Ziploc bags. If the bagged item is an accessory to another item, attach the bag securely to the main item. To tag a standalone bag, use a tagging gun, safety pin, or masking tape on two sides of the tag. Do not cover the bar code with tape, as it may interfere with the scanner reading the code. Blankets:  Tag and put on a hanger. They sell better if they are hanging. Baby carriers:  Hang on a hanger. Large items (such as cribs, exersaucers, playhouses, etc.):  You must assemble large items at the consignment sale site. Please leave any special tools or packaging so volunteers can easily package your item for buyers.

What is the check-in process?  When registering, you will schedule an appointment to check in at the consignment sale and drop off your items. When you arrive for your check-in appointment, be sure that:

    • All items are tagged.
    • All clothes are on hangers.
    • Sort clothing items by sex and size so our volunteers can easily hang them.
    • If you have a large number of clothing or small items, you can bring them in cardboard boxes, which we will recycle after use. Or, you can leave your items in plastic tubs labeled with your consignor number; we will return the tubs to you at the end of the sale.

When you arrive at the building, you will sign the FHM contract. You will be asked to assemble any gear you’re consigning while a volunteer places your items on the racks and tables. We will not have a formal inspecting area—if we discover items that are recalled, badly stained, worn, or dangerous, we will remove them from the sale and you can pick them up on Sunday.

What happens if an item doesn’t sell?  Unsold items not marked with the Donate option will be available for you to pick up on Sunday between 5:00 pm and 6:00 pm. Unsold items marked with the Donate option will be donated to FHM Outreach or an appropriate charity.

What is the pick-up process?  Pick up all of your unsold items between 5:00 pm and 6:00 pm on Sunday. We will donate any items that aren’t picked up by 6:00pm and have not made arrangements with us to FHM Outreach or an appropriate charity.

What is the Dollar Dash?  The Dollar Dash is a fundraiser for the FHM Outreach program. Unsold items marked with the Donate option will be sold for $1 on Sunday from 5:00 pm to 6:00 pm. Dollar dash is a cash-only event.

When will I receive my check from FHM?  We strive to mail checks within 3 weeks of the conclusion of the sale. Please deposit your check within 90 days of the issuing date. If your check is lost or stolen and we need to issue a new check, a $30 check cancellation fee will be charged.

Why does Full House MOMs and Dads take part of the money I earn?  Full House MOMs and Dads uses money from sales to cover costs such as building and rack rental, My Consignment Manager services, advertising, and credit card fees.

Can I bring my kids to the consignment sale site while I volunteer?  You can bring infants in carriers to the sale while you’re volunteering. For the safety of toddlers and older children, please leave them at home while you’re volunteering.

What are the hours of the consignment sale?

Check-in:  Friday, September 16, 12:00 pm – 7:30 pm
Board Members pre-sale:  Friday, September 16, 8:00 pm – 9:00 pm
Consignors and Volunteers Presale:  Saturday, September 17, 9:00 am – 10:00 am
FHM Members Presale:  Saturday, September 17, 10:00 am – 12:00 pm
Public Sale:  Saturday, September 17, 12:00 pm – 5:00 pm
Members and Public Discount Sale Sunday, September 18, 9:00 am – 1:00 pm
Item Pick-up and Dollar Dash Sunday, September 18, 5:00 pm – 6:00 pm